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HYUNDAI
OVERVIEW

CUSTOMER SATISFACTION AWARD (5-Consecutive-Year Winner)


Hyundai Insurance was selected as a recipient of a KMAC Customer Satisfaction award, making 2011 the fifth year for receiving the award since 2007. Korea's most recognized award of its kind since being initiated in 1993, the KMAC Customer Satisfaction awards are given to companies demonstrating customer-centric business practices based on a customer satisfaction philosophy. Hyundai Insurance was selected as a recipient for this award in recognition for its focus on customer satisfaction, by both the industry and customers.

TOP RANK on GCSI in Long-Term and Auto Insurance Categories


Hyundai was ranked number one in the 2012 GCSI (Global Customer Satisfaction Competency Index) published by JMAC, in the long-term and auto insurance categories. Beginning from 2005, annual GCSI results are based on survey data collected from 100,000 consumers, in nine industries covering 705 product categories. Hyundai is a four-consecutive-year fist-place winner in the long-term insurance category and eight-consecutive-year first-place winner in the auto insurance category

GLOBAL MANAGEMENT AWARD (7-Consecutive-Year Winner)


Hyundai was named winner for the seventh consecutive year of the 2012 JMAC Global Business Award in the Customer Satisfaction category. Established in 2003, the award is given to corporations that demonstrate excellence in global strategy implementation and contribution to the global market. The award is recognition for Hyundai Insurance's achievements as a global leader in customer satisfaction management.

1st PLACE in KSI Evaluation, Services and Finances Non-Life Insurance Category (3-Consecutive-Year Winner)


Hyundai was ranked first place in the 2012 KSI (Korean Sustainability Index) evaluation, in the financial services non-life Insurance category. KSI evaluates Korean corporations in the three industry groups of manufacturing, services and finances, and public corporations, using publicly disclosed materials and data for each corporation, without allowing the candidates to submit opinions or additional materials.

TOP 100 GREAT WORK PLACES IN INDIA(5-Consecutive-Year Winner)


Hyundai Insurance received a 2012 Great Workplace award from GWP (Great Workplace) Korea. The company has received the award for five consecutive years. Korea's Top 100 Great Workplaces are selected based on a comprehensive survey and analysis, using the same tools and method as for thirty countries around the world. Hyundai Insurance scored especially high in the areas of culture of verbal compliments, communication channels, and employees' participation in community service activities.